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Q. What experience do the caregivers need before coming to Canada?
A. Each caregiver must have 12 months of full time paid employment, which also includes 6 months of continuous employment with one employer in a field of occupation related to the job they are seeking to find as a caregiver.

At Family Match, we require our caregivers to have a minimum of 24 months of paid experience, which is double the standard set by Service Canada.
 
Q. What screening process do the caregivers go through?
A. Family Match has a very intensive screening process for all applicants. Each caregiver must obtain a police clearance from every foreign country that they have worked in, receive a medical clearance, and go through an in depth interview with the Canadian Embassy. In addition to all that, Familymatch conducts a thorough background check on all applicants and each one is individually screened and interviewed by our consultants to ensure that they meet the Family Match standards.
 
Q. How long can I expect to wait for my caregiver to arrive?
A. It can take anywhere between 2 to 6 months for your selected caregiver to arrive depending on what country your caregiver is coming from. Caregivers from Hong Kong will take 3-4 months to process all their papers and obtain a work permit. However, caregivers from Taiwan take as little as 2 months to receive their work permits. This is due to the varying amount of backlog in the different Canadian Embassies
 
Q. What if my caregiver isn't a suitable match?
A. At Family Match we work hard to ensure that the caregiver we place best meets your needs. However, in the unforeseen circumstance that this does not occur, we will work diligently to ensure we find you a replacement as soon as possible with no charge to you.*

*some conditions may apply
 
Q. Why should I pick Family Match over another agency?
A. At Family Match we take pride in knowing that we set high standards in selecting our caregivers and that we have recruited only the best candidates for our families. Our caregivers are initially highly qualified and then go through additional training in order to best suit your needs. We pay attention to your families needs and will find a caregiver whose match will be unparallel.

 
1810 Steeles Avenue East, Brampton, Ontario L6T 1A7
Tel: 416-888-1326 email: info@familymatchagency.com
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